Before I show you how to convert your account to a business profile on Instagram, first I want to talk to you about why you should
Via janlgordon, John van den Brink
Get Started for FREE
Sign up with Facebook Sign up with X
I don't have a Facebook or a X account
digital marketing strategy
Think | Visualize strategic marketing planning Curated by malek |
Rescooped by malek from AtDotCom Social media |
Before I show you how to convert your account to a business profile on Instagram, first I want to talk to you about why you should
Rescooped by malek from Curation, Social Business and Beyond |
Your customers are telling you more than you can ever begin to imagine. Listening to what users are saying and hearing them are two different things
Rescooped by malek from Digital Brand Marketing |
LivePerson, a provider of digital engagement solutions, today announced the results of its second annual Connecting with Customers research, a comprehensive global study examining trends in online behavior and consumer expectations. The survey revealed that 69% of consumers are more likely to be loyal to a brand that provides live, human assistance at critical moments, and 82% indicate their perception of a brand improves when live chat is available.
Most significantly, the research shows the window to win or lose brand loyalty is a mere 76 seconds. Consumers expect access to real-time help within 76 seconds, and if they don't get it, they choose the slower, more frustrating option of email or abandon the site entirely, according to the research....
The survey revealed that 69% of consumers are more likely to be loyal to a brand that provides live, human assistance at critical moments, and 82% indicate their perception of a brand improves when live chat is available.
The digital era is massively de-personalizing, so anytime brands can engage their customers with a more personalized, human touch, it makes a meaningful difference,"